Institutions are racing to adopt AI, but disconnected systems, siloed data, and accumulated technical debt are quietly undermining progress—and leaders can no longer afford to ignore it.
GUEST COLUMN | by Joe Abraham
Higher education leaders are under relentless pressure to do more with less while delivering a seamless experience for students and faculty. Over the years, institutions have invested heavily in platforms – SIS, ERP, LMS, and CRM along with numerous point systems, analytics dashboards, and engagement apps—all with the right intent.